Turn Texts Into
SMS Conversations
A feature-rich, multi-seat SMS inbox and AI text response generator allows your team to realize ROI and respond to customer support inquiries faster than ever.
What is Team Inbox with AI Reply?
Team Inbox allows for robust and efficient collaboration, while AI Reply adds an additional layer of response speed and consistency that turns text campaigns into SMS conversations and ROI.
Team Inbox is a powerful and versatile inbox that allows you and your team to connect with more inbound leads than ever, collaborate on SMS conversations, and drive conversions and customer satisfaction through faster response times.
- 5X your team’s productivity with assigning, sorting, and filtering tools.
- Collaboratively handle lead generation and customer inquiries.
- Empower your audience and teams to converse over SMS.
AI Reply is a generative AI engine that takes Team Inbox to the next level. AI Reply scans your knowledge base (or other web content) to surface fast, contextual SMS responses, powering new levels of speed and productivity.
- Improve customer support and satisfaction with faster responses.
- Boost productivity and scale quickly while maintaining client satisfaction.
- Use AI Reply to quickly turn SMS conversations into ROI conversions.
See Team Inbox &
AI Reply In Action
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Benefits of a Collaborative SMS Inbox & AI Reply
Centralized Communication
Enhanced Productivity
Rapid Response Times
Realize ROI Faster
Reimagine Customer Satisfaction
Happier Teams
these texts into conversations.
Principle - Omnia Mechanical Group
How to Use Team Inbox & AI Reply
Nurture Leads Faster Than Ever
Communicate with your audience on the channel they prefer and drive your SMS conversations from one-to-many to one-to-one to signed, sealed, delivered.
Streamline Employee Messaging
From recruiting and onboarding new employees to efficient dispatch and scheduling, Team Inbox makes fast work of employee messaging, regardless of company size.
Learn More About
AI-Generated SMS Text Messages
Frequently Asked Questions
There is no limit to the number of team members (or seats) using Team Inbox within your account.
One Team Inbox seat is included with each plan. Teammates can be added at $10 per user, per month
A real-time assistant, AI Reply supplies your team with consistent and fast responses from your help center or other documentation.
Supports pdf, doc(x), and other text file types
- Personalization
- Add note to conversation
AI Compose and AI Reply are two distinct features. AI Compose leverages generative AI to craft engaging group text messages. It helps you create content for your SMS marketing campaigns. On the other hand, AI Reply is a two-way generative AI feature within Team Inbox designed to enhance customer engagement by responding to inquiries with speed and personalization. While both use AI-generated text message technology, they serve different purposes within the EZ Texting platform.