SMS Employee Communications

Engage with employees and dispersed teams, all at once or one-on-one, with a fast and secure employee text messaging system.

SMS Employee Communicationsmarketing-sales_UI
Boost employee engagement using instant and direct text message communication.
Expand your reach and accessibility to a broad range of employees onsite or in the field.
Improve the employee experience with concise, secure, convenient, and to-the-point communication.

How SMS Can Help Your Human Resources Team Succeed

SMS for Recruiting
SMS for Recruiting

Attract more applicants with the engagement and convenience of SMS. Drive traffic to recruiting events and provide updates on their hiring status.

SMS for Recruiting
Streamline Onboarding
Streamline Onboarding

Make new employees feel welcome and on-track with personalized messaging, reminders, and links to required forms and paperwork.

Streamline Onboarding
Send Mass Texts to Employees
Send Mass Texts to Employees

In a mobile-first world where emails and phone calls go unanswered, the 98% open rate offered by SMS is unparalleled.

Send Mass Texts to Employees
SMS for Staff Scheduling
SMS for Staff Scheduling

Effortlessly fill open shifts or routes using text messages to communicate with employees. Use two-way texting to work through questions.

SMS for Staff Scheduling
Alert & Notify Employees
Alert & Notify Employees

From critical, timely messaging to general notifications, keep staff safe and informed using an emergency alert sms system.

Alert & Notify Employees

Text Message Employee Communications


SMS for HR & Employee Operations by the Numbers

the incredible open rate for SMS messages
minutes before most people read and respond to a text
millennials prefer SMS for notifications

Powerful SMS Marketing Features

Dedicated Short Codes

Boost engagement and brand awareness with a memorable 5-6 digit textable number

Contact Management

Easily upload existing contacts then personalize, group, and segment for fast targeting

MMS Picture Messaging

Drive engagement with your own dynamic image or one of millions of free Shutterstock images

Group Texting

Message all your contacts at once, or segment into groups for quick

Two-Way Texting

Conversational texting allows for easy one-to-one connections to your customers

List Growth Tools

EZ Texting offers multiple ways to grow your opt-in list, including Keywords, QR codes, and digital sign-up

Industries That Use SMS for HR & Employee Operations

Clothing, beauty, specialty foods, furniture and home furnishings stores, and more
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Schools, academies, colleges, and universities.
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Moving companies, taxis, rideshares, charters, and freight logistics businesses.
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Hotels and lodging, travel and tourism, and more.
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Healthcare providers, chiropractors, dermatologists, physical therapists, and more.
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Faith-based organizations, civic groups, conservation organizations, and more.
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SMS Employee Operations FAQs


Incorporating SMS for HR into your communication strategy offers a sanctioned route for your business and staff to stay connected using a preferred messaging channel. The benefits of using text messages to communicate with employees for human resources and people operations teams include:

  • Instant and Direct Communication
  • Boosting Employee Engagement
  • Expanding Recruitment Efforts
  • Streamlining Onboarding
  • Saving Time During Open Enrollment Periods
  • Conducting Employee Polls and Quizzes
  • Meeting More Deadlines with Timely Staff Reminders


Yes, using SMS for HR applications is legal, but there are a few things to be aware of, including:

  • Compliance with Privacy Laws — This includes complying with the General Data Protection Regulation (GDPR) in the EU and the California Consumer Privacy Act (CCPA). People ops teams must obtain consent from employees before sending them SMS messages, and they must only use SMS for legitimate business purposes.
  • Compliance with Employment Laws — HR departments must comply with all applicable employment laws when using SMS, such as the Fair Labor Standards Act (FLSA), Immigration and Nationality Act (INA), and the Family and Medical Leave Act (FMLA).
  • Liability for Harassment and Discrimination — People Ops departments can be held liable if a company SMS account is used to send messages that are harassing or discriminatory. This means that SMS requires the same careful attention to messaging as emails or internal documentation. SMS messages must not be used to target employees based on race, gender, religion, or other protected characteristics.

In the end communicating with employees via SMS is the same as communicating via any other channel — follow the rules and keep your messaging on point and everything will come up roses.


SMS employee communication enables People Operations teams to communicate essential HR-related information, such as:

  • Emergency alerts
  • Personalized and Targeted Messaging
  • Weather and Safety Alerts
  • Onboarding and orientation
  • Policy and procedure updates
  • Benefits enrollment and updates
  • Shift Scheduling and Changes
  • Employee Engagement Campaigns
  • Fast Polls, Quizzes, and Surveys
  • Sending Special Recognition and Awards
  • Training and Development Reminders


Setting up a new employee notification system with EZ Texting for your HR team is easy.

  • First, start your 14-day trial to send your first message.
  • Once you become a member you can upload a list of opted-in contacts, or start growing your list using our helpful tools and tips.
  • Familiarize yourself with some SMS best practices to make sure your messages are meaningful, or use one of our pre-written message templates to get you started.

For more about taking your first steps with EZ Texting, visit our Getting Started page.


Yes! The speed, engagement, and convenience of texting employees everything from onboarding documents to enrollment reminders makes sense for both HR teams and employees, a growing number of which prefer to communicate via SMS.


HR and people operations teams can use SMS to communicate better with employees. Here’s how:

  • Expand and enhance recruitment efforts with a mobile-first campaign.
  • Streamline onboarding with links to important paperwork and timely reminders.
  • Take the stress out of staff scheduling and dispatch with fast response times.
  • Keep your teams safe with instant SMS messaging that won’t go unnoticed.
  • Quickly notify employees of changes to schedules, events, and building maintenance.
  • Make open enrollment periods a breeze with document sharing and deadline reminders.